Our four main principles are to be:
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Straightforward
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Reliable
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Interactive
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Professional
In order to demonstrate this, we consulted with our clients during 2010 about the way they want us to communicate with them. Resulting from this consultation, we have instigated a new communication system.
This new system commits us to issue regular updates to all personnel involved in a project at key milestones so that they always know how we are progressing in our investigations.
A recent on-line survey conducted for us showed that 86% of our clients said our communication was either Good or Excellent.
Latest News
| Working Safely | Wednesday 25th April, 2012 |
|---|---|
| Customer Feedback | Sunday 15th April, 2012 |
| Just another day at the office? | Thursday 1st December, 2011 |
| Customer Survey | Thursday 10th November, 2011 |
| Investment in H&S training | Monday 3rd October, 2011 |
| Communication is King! | Thursday 5th May, 2011 |
| A Vital New Investment | Monday 10th January, 2011 |
| Cumbria Floods 2009 | Wednesday 10th February, 2010 |
